Message post & reply error.

[sayedrafeeq]

Hi friends,

I'm using Collabtive 0.7 version on my website.

It's working well but when I was replied to message and it will come blank.
(I mean my message is not add to the post(thread) and I have checked admin rules, all options are activated).

Please help me how to solve this problem.

Regards,
Sayed

[Philipp]

The problem is known and a fix is available in our Google SVN.

[ambra]

I'm not sure if I have the same problem...
Today, I tried using repies to my messages. Later I noticed that the message is empty. The message title is OK, attachment is OK, but the message body is empty.

Is this solved?

I'm using version 0.7.5 downloaded from the site.

BTW, great application!

Update:
I'm suspecting the session management. Could it be that the replies don't work if I'm idle for a long time?

[ambra]

Update: it seems I found the pattern.

I created test project. And then added a new message. The first reply to that message succeeded, but the second, third and so on were empty.

Can someone confirm this, please?

Kind regards

[Philipp]

There was a problem in Collabtive 0.7 , however it was fixed for 0.7.5
The fix in Google SVN that i mentioned was applied for 0.7.5

I can in no way reproduce the behaviour you describe.
I tested with Safari 5.0.5 (Windows) and i can add messages and reply to messages without any problems.

Please test again with our demo http://collabtive.o-dyn.de/demo/
I can use it with Safari without any problems.

So there's not much i can do.

[ambra]

OK. I've just tested this with:

• Firefox 9.0.1 on Linux
• Konqueror 4.7.4 on Linux
• Safari 5.1.2 on Windows XP SP2

I always get the same behavior (you can check this on Demo site, if someone doesn't delete the project).

Here are exact steps to reproduce the error:

1. Create a new project
2. Display messages by clicking on the appropriate tab
3. Click on "Add message" button below the table and add a new message, with a title and a body
4. After the message is added, click on it, to display it (click the message title in the table "Messages").
5. Click on the Reply button (the button just below the title) and enter message title and body, and click "Send" button.
6. Repeat previous step and you'll notice that ony first reply has message body. All other replies have empty body.

[Philipp]

Thanks ambra. Now i got it
In fact it has nothing to do with Safari.
It's Just a bug.

I even know why this happens
I will post a fix shortly.

Workaround:
Don't use the green reply arrow on top, but the "reply" tab below the list of answers.

collab_messages_reply.jpg (86.32 KiB) Viewed 617 times

This way i can post replies (alas, the wyswyg editor is broken in that form ...).